FAQs
✅ GENERAL Frequently Asked Questions – Diamond Canopies East Africa Ltd
1. What products and services do you offer?
We specialize in a comprehensive range of shade, fencing, and structural solutions, including:
Car Parking Shades: Cantilever, curved, doom‑shaped, and top‑cantilever styles.
Pergolas & Awnings: Custom-built pergolas and tensile-structure canopies.
Shade Sails: UV-resistant sails in triangular, square, or custom shapes.
Tensile Structures & Tents: Pole tents, flat tents, high-peak tents, occasion/event tents, mess and storage tents, and promotional tents.
Gates & Fences: Slide and swing gates, clear-view fences, and privacy/security screen fences.
2. Can you customize for my specific requirements?
Absolutely. All our products are fully tailor-made:
Exact dimensions, shapes, and colors based on your site plans or preferences.
Compatible with both residential and commercial projects.
Perfect for homes, schools, offices, hospitality venues, factories, outdoor venues—and more.
3. What materials and build quality do you use?
Our structures use premium and durable materials, designed for longevity and performance:
Shade fabrics are UV-resistant HDPE for sun and heat protection.
Frames and fittings are powder‑coated steel or galvanized metal, corrosion-resistant and weather‑tough.
Pergolas include options for treated wood, aluminum, polycarbonate, or adjustable louvers.
Hardware is stainless steel, including welded joints and strong tensile installations.
4. Do you provide installation services?
Yes, we offer full turnkey solutions, including:
Countrywide on-site delivery and installation across Kenya.
Services in major towns and regions: Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Garissa, and more.
Compliance with local building and structural standards.
Reliable, well-coordinated installation teams.
5. What about weather and durability?
All designs are engineered for East Africa’s climate:
Sails and tents can reduce surface heat by up to 25% and block up to 98% UV.
Fences and gates include anti-corrosion finishes for coastal and high-humidity areas.
Pergolas and tensile frames withstand rain, sun exposure, and wind.
Event tents are modular and easy to dismantle, with strong anchoring systems.
6. Are portable and permanent options available?
Yes:
Permanent installations: car shades, pergolas, fences, and fixed tensile structures.
Temporary or moveable: promotional tents, mess/storage tents, and event tents—perfect for fairs, weddings, or seasonal use.
7. What is the ordering and installation timeline?
Initial inquiry and consultation—Site assessment, measurements, design planning.
Quote preparation—Typically within 2–3 days.
Manufacturing/fabrication—Usually 5–14 days, depending on size and components.
Installation—Rapid deployment; most standard projects finish in 1–3 days post-manufacture.
8. How do I get started?
Contact us: Call/WhatsApp at +254 722 549 465 or email info@diamondcanopies.com.
Get a free consultation and quote, with no-obligation site visits.
Choose your preferred design, color, and product type.
We’ll handle manufacture, delivery, and installation—countrywide.
9. Is there any warranty or aftercare?
Yes:
All installations come with a standard warranty (typically 1–5 years depending on product).
We offer after-sales support, including maintenance checks, fabric replacement, and repair services.
10. Which areas do you serve?
We serve all major towns and regions in Kenya, including but not limited to:
Nairobi · Mombasa · Kisumu · Nakuru · Eldoret · Malindi · Garissa · Thika · Kitale · Eldoret · Meru · Kakamega · Bungoma · Siaya · Homa Bay · Narok · Nanyuki · Kilifi · Lamu · Diani · Voi · Kapenguria · Moyale · Marsabit and beyond.
✅ FENCES Frequently Asked Questions (FAQs)
1. What is the most secure type of fence?
Clear View fences and palisade fencing are among the most secure options. They’re tough to climb, difficult to cut, and act as a strong visual deterrent.
2. How long does fence installation take?
On average, a standard fence installation takes 2–5 days, depending on fence type, site conditions, and weather. Complex projects or larger sites may take longer.
3. Do I need permission to put up a fence?
In many areas, yes. Local councils or homeowners associations (HOAs) often regulate fence heights, materials, and placements. Always check before you build to avoid legal headaches.
4. How much maintenance do fences require?
It depends on the material. Timber fences need painting or staining every few years, while PVC and steel fences require minimal maintenance apart from occasional cleaning.
5. Can I install a fence myself?
Yes, if you have the skills and tools. However, for security or specialty fences like Clear View or palisade fencing, hiring a professional is recommended for proper strength and alignment.
6. What is the average lifespan of a fence?
A well-maintained fence can last anywhere from 10 to 30 years. Steel and PVC fences generally outlast wood, which is more vulnerable to rot and termites.
7. What is the best fence for privacy?
Solid-panel privacy screen fences are best for blocking views completely, while still adding style to your property.
8. How much does fencing cost?
Pricing depends on height, materials, length, and site preparation needs. On average, you might pay anywhere from $50 to $300 per meter installed.
✅ TENTS Frequently Asked Questions (FAQs)
1. How long do these tents last?
With proper care, most quality tents last 5–15 years depending on usage and material.
2. Are tents waterproof?
Yes, most event-grade tents use waterproof PVC or canvas and have sealed seams.
3. Can I customize the tent?
Absolutely — promotional tents, in particular, can be printed with your logos and brand colors.
4. Do I need permits for tents?
Often, yes. Local councils may require a temporary structure permit for public events.
5. Can tents handle strong winds?
Properly installed and tensioned tents are designed to withstand moderate winds, but anchoring is critical.
6. Can I rent instead of buy?
In many cases, yes — talk to a tent supplier for rental options if you only need occasional use.
Clear View Fence FAQs
1️⃣ What is a Clear View fence?
A Clear View fence is a high-security steel panel fence that features narrow, anti-climb mesh openings, providing excellent visibility while maintaining strong perimeter protection.
2️⃣ Why is it called “Clear View”?
It is named “Clear View” because the small mesh pattern gives unobstructed visibility through the fence, reducing blind spots while still providing a strong barrier.
3️⃣ Where is Clear View fencing used?
Clear View fencing is popular for:
✅ Residential homes
✅ Commercial and industrial properties
✅ Warehouses
✅ Airports
✅ Schools
✅ Government facilities
✅ Sports grounds
✅ Military zones
4️⃣ How secure is a Clear View fence?
Extremely secure. Its narrow mesh makes climbing, cutting, or prying very difficult. Some models also include razor wire or electric fencing add-ons for extra deterrence.
5️⃣ Can I combine Clear View fencing with electric security?
Yes — Clear View fences are commonly topped with electric fencing or anti-intrusion spikes for enhanced security.
6️⃣ Is Clear View fencing rust-proof?
Most Clear View panels are made from galvanized steel with powder-coated finishes to resist rust and corrosion for many years.
7️⃣ What colors are available?
Standard colors include black, green, and grey, but custom powder-coat finishes can be made to match your preference.
8️⃣ Does it block the view from inside my property?
No — it is specifically designed to maintain clear sightlines, which is excellent for surveillance and aesthetic openness.
9️⃣ How long does a Clear View fence last?
With proper installation and maintenance, a Clear View fence can last 20 years or more.
🔟 Is it expensive compared to other fences?
Clear View fencing is more costly than chain-link or barbed wire but offers superior durability, modern looks, and security — making it a good long-term investment.
1 How high can a Clear View fence be built?
Typical heights range from 1.8 meters to 3 meters, but higher custom solutions are available for sensitive sites.
1 How is a Clear View fence installed?
It is installed using steel posts, brackets, and tamper-proof bolts. A qualified fence contractor can complete installation quickly and professionally.
1 How do I maintain my Clear View fence?
Simple routine checks, occasional washing, and ensuring posts remain stable are usually enough. The powder coating prevents rust and makes maintenance minimal.
1 Is planning permission required?
In many cases, no special permits are needed, but it’s always best to confirm with your local county or municipal authority.
1 Can Clear View fences be customized?
Yes — panel size, color, height, and accessories (such as gates or spikes) can all be tailored to your project needs.
Privacy Screen Fence FAQs (Kenya)
1️⃣ What is a privacy screen fence?
A privacy screen fence is a type of fencing designed to block outside views, providing complete or partial privacy for homes, offices, or commercial spaces.
2️⃣ Where are privacy screen fences commonly used in Kenya?
✅ Residential homes (gardens, balconies, courtyards)
✅ Apartment complexes
✅ Commercial properties
✅ Schools and hospitals
✅ Outdoor events
✅ Construction sites
3️⃣ What materials are used for privacy fences in Kenya?
Popular options include:
PVC panels
Wooden slats
Composite boards
Steel panels with privacy mesh
Artificial green walls
Shade nets
4️⃣ How much privacy can I expect?
Depending on the material, privacy fences can block up to 100% of the view, shielding your space from neighbors or passersby.
5️⃣ Are privacy screen fences durable in Kenya’s climate?
Yes — properly treated timber, galvanized steel, or UV-resistant PVC and composite boards are well-suited for Kenya’s varying weather conditions.
6️⃣ Can I install a privacy fence on an existing wall?
Yes — many privacy screens can be mounted onto existing concrete or stone walls using brackets or metal frames.
7️⃣ How tall should my privacy fence be?
For full privacy, heights of 1.8 to 2.4 meters are common, but regulations may vary, so check with your local county or estate management.
8️⃣ Are privacy fences legal in Kenya?
Yes, privacy fences are legal, but some residential areas or gated communities may have height or design restrictions, so it’s wise to confirm with your local authorities or residents’ association.
9️⃣ What colors and styles are available?
Privacy fences can be customized in different colors and finishes, from woodgrain patterns to modern solid colors like grey, black, or green.
🔟 How long do privacy screen fences last?
Typically 10–20 years, depending on the material and maintenance. PVC and composite boards usually last the longest with minimal upkeep.
11️⃣ Are they easy to maintain?
Yes — most privacy fences only need periodic cleaning and inspections for loose fittings. Unlike timber, PVC or composite boards don’t need painting.
12️⃣ What are the benefits of privacy screen fencing?
✅ Increases privacy
✅ Improves property aesthetics
✅ Provides wind or dust protection
✅ Can reduce noise levels
✅ Adds security
13️⃣ Can privacy screens be used with Clear View fencing?
Absolutely — you can combine privacy panels with Clear View fencing to get the best of security and privacy, for example by attaching shade netting or slats to the mesh panels.
14️⃣ How much does a privacy fence cost in Kenya?
Prices vary widely depending on the material, height, and finish, typically from Ksh 1,500 to Ksh 5,000 per meter installed.
15️⃣ Where can I buy privacy screen fences in Kenya?
You can source them from local fencing companies, hardware stores, or specialized suppliers across Nairobi, Mombasa, Kisumu, Nakuru, and other major towns.
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COUNTRYWIDE SERVICE DELIVERIES
Diamond Canopies delivers professional installation and after-sales support across Kenya—not just in Nairobi.
Contact Us
Email: info@diamondcanopies.com
Phone: +254 722 549 465
We Deliver to (but not limited to):
Nakuru · Kisumu · Mombasa · Malindi · Eldoret · Kisii · Migori · Moyale · Lodwar · Marsabit · Maralal · Kapenguria · Kitale · Isiolo · Rumuruti · Webuye · Bungoma · Malaba · Busia · Mumias · Kakamega · Siaya · Luanda · Bondo · Mbita · Homa Bay · Rongo · Sotik · Bomet · Narok · Kericho · Kapsabet · Gilgil · Nyahururu · Nanyuki · Meru · Thika · Maua · Chuka · Limuru · Naivasha · Kitui · Mutomo · Kajiado · Emali · Kitengela · Oloitoktok · Garissa · Mwingi · Kibwezi · Mtito Andei · Voi · Diani · Lamu · Garsen · Kilifi · Mtwapa · Mariakani · Kikuyu · Ngong · Karen · Athi River — and many more!